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Security guard management software is a platform that runs the operational side of a contract security business: scheduling officers to posts, verifying patrols with GPS, QR or NFC checkpoints, capturing incident reports, tracking licences and certifications, recording time for payroll, invoicing clients and reporting results back to them. MerlynOps adds an AI layer that writes incident narratives, fills open posts and surfaces margin risk from live data.

MerlynOps is priced per person, per month, with a 7-day free trial and no implementation fee. You are billed for the number of people entered into the platform. Removing a person keeps that seat billed until the end of the current cycle; adding a person creates a new seat rather than filling a released one. There are no module upsells — every capability is included.

Most companies run their first live post the same day they sign up. Import your sites and officers, define posts, and schedule. There is no mandatory professional-services engagement.

Yes. The field app captures checkpoint scans, notes and photos while offline and synchronises when connectivity returns, with the original capture timestamp preserved.

Yes. The client portal gives each client scoped visibility into coverage, verified patrols and incidents at their sites only, enforced at the database level with row-level security.

Yes. Certifications are tracked per officer with expiry dates, alerts fire ahead of lapse, and an officer with an expired required credential cannot be assigned to a post that requires it.

The copilot runs on current frontier models with tool access to your live operational data. It queries your actual sites, shifts, officers, incidents and invoices rather than generating from training data, and every figure it reports comes from a database read.

All data is encrypted in transit and at rest, isolated per tenant with row-level security policies enforced in the database, and every privileged action is written to an immutable audit log.