The operating system for modern security operations.
MerlynOps runs scheduling, dispatch, reporting, compliance and financials on one AI backbone — so you command the entire operation from a single screen instead of six disconnected legacy tools.
Billed per person on your roster, monthly. Trial converts automatically.
- 11 min
- Average time to fill an open post
- 94%
- Verified patrol checkpoint completion
- 6.4 pts
- Median gross margin recovered per contract
- < 60 sec
- Field notes to court-ready narrative
One system of record for the whole operation.
Legacy security software split the business into silos: one tool for scheduling, another for reports, a third for billing, and nothing that understood the connection. MerlynOps models posts, officers, incidents and dollars in a single graph — so every screen and every AI answer reads from the same truth.
Real-time by default
Clock-ins, scans and incidents land instantly in dispatch, payroll and the client portal.
Governed multi-tenancy
Row-level security scopes every record to your organization, with role-aware access throughout.
Audited end to end
Every action — a shift fill, a scan, an invoice — writes an immutable audit record.
Every module your firm runs on.
Nine integrated modules replacing the patchwork — each usable on day one, all sharing one data model.
Scheduling
Weekly post board, open-shift pool and AI fill that respects certifications and overtime exposure.
Live dispatch
Every site, unit and active call on one map with AI-recommended response assignments.
Incident reporting
Voice or rough notes in, defensible narratives out — filed, timestamped and searchable.
Workforce
Roster, credentials, pay rates and weekly hours with live overtime alerts before they cost you.
Timekeeping & payroll
Geofenced clock-ins, OT premium tracking and an exception queue that closes payroll clean.
Clients & billing
Contract economics per account, health scoring and one-click invoicing off verified hours.
Compliance
License renewal queue, post-requirement coverage and an immutable audit trail for every action.
Field app
Officers clock in, run guided tours by NFC/QR/GPS and file incidents in a single tap.
Client portal
Coverage rates, verified tour activity and billed-to-date — transparency that renews contracts.
Intelligence that runs the operation, not a chatbot bolted on the side.
Merlyn's AI has tool access to your live schedule, sites, incidents and ledger. It doesn't guess from a knowledge base — it reads the operation and acts on it.
Try MerlynOps Copilot
MerlynOps Copilot
Ask the operation anything — 'which posts are uncovered tonight?' — and get answers from live data, not stale exports.
AI incident writer
Turns a guard's fragments into a structured, court-ready narrative with the facts, sequence and severity intact.
AI dispatcher
Ranks the right unit for every call on proximity, credentials and current load, then logs the decision.
Business advisor
Surfaces the contracts bleeding margin, the accounts drifting toward churn and the rate moves that fix both.
Built for everyone the contract touches.
Owners & executives
Revenue, profit and risk on one screen — with the AI advisor telling you where the money is leaking.
Dispatch & operations
Fill open posts, run the live board and respond to calls without juggling five systems and a phone tree.
Field officers
A phone-first app for clock-in, patrol tours and incidents that takes seconds, not paperwork.
Clients
A portal that proves service was delivered — verified scans, coverage rate and incidents in real time.
Priced per person. No module tax.
7 days free, then billed automatically per person on your roster, every month. Every plan includes unlimited sites, clients and client-portal seats. Charges are non-refundable — removing a person keeps their slot billed to the end of the cycle.
Operator
$8/ officer / month
For growing firms replacing spreadsheets and paper reports.
- Scheduling & open-shift pool
- Field app with GPS tours
- Incident reporting
- Client portal
Professional
Most popular$14/ officer / month
The full operating system with the AI backbone switched on.
- Everything in Operator
- MerlynOps Copilot & AI dispatch
- AI incident writer
- Timekeeping, billing & margin intelligence
Enterprise
Custom
Multi-region operations with governance and integration demands.
- SSO & advanced roles
- Compliance & audit exports
- API and payroll integrations
- Dedicated success team
Run tonight's shift on MerlynOps.
The command center is live with a full demo operation — sites, officers, shifts and incidents already in motion.